Neo4j Continues Exceptional Growth in 2020, Bolstered by Customer Wins, Mainstream Adoption and Community Expansion


As Organizations Accelerate Their Digital Strategy, New and Existing Customers Turn to Neo4j to Address Critical Business Challenges

SAN MATEO, Calif., February 17, 2021opens in new tabNeo4j®, the leader in graph technology, experienced significant momentum in 2020, with key customer and partner wins, strong developer adoption, and opens in new tabunparalleled product innovation. Notable milestones included the addition of close to 80 new opens in new tabenterprise customers and groundbreaking opens in new tabgraph machine learning and data science capabilities.

Enterprises adopt Neo4j’s graph technology to gain holistic visibility, accurate predictions, and data-driven insights. The global pandemic has pushed organizations to better understand and predict market drivers and risks, adjusting rapidly to changing business requirements. 

Neo4j saw impressive global customer retention and growth in 2020, with a base of almost opens in new tab800 customers across numerous industries applying the company’s technology to power their innovation and success. By helping customers to address their most pressing challenges, Neo4j thrived despite the year’s macroeconomic uncertainty.  

Staying true to its mission to help the world make sense of data, Neo4j welcomed customers whose use cases span opens in new tabanalytics and artificial intelligence, opens in new tabfraud detection, opens in new tabreal-time recommendations, and opens in new tabknowledge graphs. Notable customers added in 2020 include opens in new tabADEO, opens in new tabBell Canada, opens in new tabChina Merchants Bank, opens in new tabCurrent, opens in new tabNetwork Rail, the opens in new tabUnited Kingdom Department for Education (DfE), and opens in new tabWorldline. opens in new tabLevi Strauss & Co., opens in new tabBoston Scientific, and opens in new tabDun & Bradstreet were among the customers that adopted opens in new tabNeo4j Aura™ Enterprise for friction-free graph database deployment.

Levi Strauss & Co. is one of the world’s largest brand-name apparel companies and a global leader in jeanswear. With agility and sustainability as one of their core company values, Levi’s wanted a service that matches their data-first, analytics-first mindset. Debdulal Mahanty, Director, Digital Technologies of Levi Strauss & Co., explained why Neo4j Aura Enterprise was chosen to drive agility, sustainability, and product development efficiencies.

“Neo4j has been our partner in digital transformation for almost three years, during which we have deployed six impactful applications to streamline our go-to-market processes,” Mahanty said. “At Levi Strauss & Co., we have a passion for solving challenging business problems and increasing our agility across our operations. With Neo4j Aura Enterprise, we’re able to reduce application build time and take advantage of the power of self-service databases with none of the database management overhead."

Growing mainstream popularity of the graph category attracted the attention of leading research and advisory firms. opens in new tabNeo4j is recognized as a Leader in The Forrester Wave™ for Graph Data Platforms, Q4 2020. Of the 12 graph data platform providers cited, Neo4j achieved the highest scores in the current offering and strategy categories. 

Emil Eifrem, CEO and Co-Founder of Neo4j, reflected upon the past year.

“We made huge advances during 2020, with opens in new tabNeo4j 4 and opens in new tabNeo4j Graph Data Science redefining what’s possible in data and analytics – and Neo4j Aura, our fully managed cloud offering making it simple for organizations to deploy their graph applications,” Eifrem said. “Hundreds of enterprise customers trust Neo4j to build value and visibility into their businesses, and we gained widespread acclaim for our innovation and execution from leading analyst firms. 

“Neo4j thrived amid unprecedented global upheaval – a testament to the transformative power of our technology and the dedication of our employees, partners and community. I’m enormously proud of what we have achieved.”

The company wrapped up 2020 with over 420 employees across the world from Canada to China. The company appointed a opens in new tabVP of People and attracted top-tier executive talent, emphasizing customer-centricity, cloud service delivery, enterprise scale, and ecosystem expansion.

Neo4j 2020 milestones include:

Technology Leadership

  • opens in new tabCloud-First: Over the last twelve months, more than 90% of Neo4j customers have opted to run their graph-powered applications in the cloud, many of whom are first-time graph technology users.

  • opens in new tabDemand for Aura: Aura, Neo4j’s fully managed cloud offering, has powered more than 2,200 applications and runs almost 5 billion graph queries per month.

  • opens in new tabNeo4j 4: With customers continuing to push the boundaries of graph technology, opens in new tabNeo4j 4 introduced new enhancements to support large-scale enterprise workloads, including database sharding, intelligent data context, and robust enterprise-grade security. 

  • opens in new tabFirst Graph Machine Learning for the Enterprise: The company announced Neo4j for Graph Data Science, a breakthrough that democratizes advanced machine learning (ML) techniques.

Commercial Impact

  • Largest Transaction: Neo4j closed several of its largest enterprise customer transactions during 2020, many representing multi-million dollar upfront commitments. 

  • opens in new tabPartner Traction: Neo4j certified more than 1,000 partner consultants from global system integrators including Accenture, Capgemini, Cognizant, Deloitte, DXC Technology, Infosys, PwC, and Tata Consultancy Services (TCS). The company expanded its reach into the U.S. Federal Government by closing a reseller agreement with Carahsoft.

Market Expansion

Graph Ecosystem

Developer Community Engagement

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About Neo4j

Neo4j is the leader in graph database technology. As the world’s most widely deployed graph database, we help global brands – including opens in new tabComcast, opens in new tabNASA, opens in new tabUBS and opens in new tabVolvo Cars – to reveal and predict how people, processes, and systems are interrelated. Using this relationships-first approach, applications built with Neo4j tackle connected data challenges such as opens in new tabanalytics and artificial intelligence, opens in new tabfraud detection, opens in new tabreal-time recommendations, and opens in new tabknowledge graphs

Find out more at opens in new tabneo4j.com.

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