Connect to an instance

To interact with a database in an instance, you need to establish a connection.

Go to Import, Explore or Query.
Select Status and from there you can connect to an instance.
You may need your Username and Password credentials.

Figure 1. Connection banner

Figure 2. Connection modal

Field Description

Field	Description
Connection method	The protocol is used for the communication between the Neo4j database server and the client application or tool. The default is `neo4j+s//`.
Single sign-on	If this is set up, you can use SSO.
Database user	Neo4j by default
Password	You are given the password when you initially create the instance

Connection method

The protocol is used for the communication between the Neo4j database server and the client application or tool. The default is neo4j+s//.

Single sign-on

If this is set up, you can use SSO.

Database user

Neo4j by default

Password

You are given the password when you initially create the instance

Connection method

To connect to an instance, select one of the following connection methods: neo4j+s:// or https://

The connection method protocol is used for the communication between the Neo4j database server and the client application or tool. For more information about connection schemes, see Operations Manual → Configure network connectors and Bolt Protocol.

neo4j+s://

Establishes a TLS-encrypted connection to Neo4j using the Bolt protocol over WebSockets, with full certificate validation. Use for optimal performance.

https://

TLS encrypted connection to Neo4j over HTTPS (Query API), with full certificate validation. Use in environments where port restrictions may prevent access to the Bolt port.

Errors

In an enterprise environment with restrictive networking, connection errors are sometimes caused because non-standard ports (like the Bolt protocol) are blocked by firewalls when using neo4j+s://.

Switching to https:// can address connection issues and ensure seamless connectivity without extra configuration.