Data is driving businesses forward. It is giving business leaders the information they need for informed decision making and providing an invaluable look at a number of critical areas, like the efficacy of businesses processes and potential pain points or problem areas. Critically, data can also inform organisations about consumer behaviour—something that you can then use to craft initiatives focused on improving customer interaction and satisfaction.
However, data on its own has relatively little value. Connections unlock the value of data.
Keywords: 360-degree view of customer APAC Connected Data customer data eBay